Політика конфіденційності
1. Introduction
1.1. At Flawfood, we value transparency and clarity in our operations. This Cookies Policy aims to provide users with comprehensive details on how we utilize cookies to enhance their experience on our platform, be it the flawfood.com website, its associated app, or any of its products, services, or systems (collectively, "Website", "App", or "Services").
For more details on how we handle user data, please refer to our Privacy Policy.
1.2. Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. This information is used to improve user experience, track website activity, and gather demographic data about our user base.
1.3. Please also review our Terms & Conditions, Privacy Policy, Data Processing Agreement (DPA), and Disclaimers for a comprehensive understanding of our practices and your rights.
2. Use of Cookies
2.1. We leverage cookies ranging from critical site functionalities to those enhancing personal user experience, including operational, personalization, performance, and targeting cookies.
2.2. Cookies on our platform help streamline user experience, recall user settings, provide relevant content, and aid in our ongoing efforts to refine and improve our services. To understand how these cookies impact your personal data and its protection, please review our Data Processing Agreement (DPA).
3. Consent to Cookies
3.1. To register and use the full functionalities of our platform, users must provide explicit consent to our use of cookies. This is achieved through a clear and proactive action where users are required to check a consent box before they can proceed with the registration. This approach ensures that consent is freely given, specific, informed, and unambiguous, in line with GDPR requirements.
For more details on how we manage and process your data, please refer to our Privacy Policy and Data Processing Agreement (DPA).
3.2. Users can review or change their cookie preferences. To do it - users should reach out to hi@flawfood.com and follow the instructions given in the email.
4. Retention Period
4.1. Data derived from cookies is retained for a period not exceeding 12 months, post which they are automatically deleted.
5. Data Sharing
5.1. Cookie data sharing is limited to specific third-party service providers, under stringent data protection agreements, to elevate user experience and service delivery.
For a comprehensive list of third-party service providers and the nature of data sharing, please refer to our Data Processing Agreement (DPA).
6. Personal Information and Cookies
6.1. Cookies in themselves do not store personal information, but when paired with certain user-provided data, they can be used to enhance user personalization on the platform.
To understand how we handle and protect your personal information, please review our Privacy Policy.
7. GDPR & UKGDPR Compliance
7.1. GDPR & UKGDPR Provisions
7.1.1. Right to Access: Users from the European Union and the UK have the right to access personal data we hold about them. To request, review, and rectify this data users should reach out to hi@flawfood.com and follow the instructions given in the email.
7.1.2. Right to Erasure: EU and UK users have the "right to be forgotten", which means they can request the deletion of their personal data stored via cookies. This can be done in Settings -> account -> “Delete my account and all associated data.”
7.1.3. Data Portability: Our platform ensures that users from the EU and the UK can obtain and reuse their personal data for their purposes across different services, facilitating a secure transfer of data without hindrance. To do it, the users should reach out to hi@flawfood.com and follow the instructions given in the email.
7.1.4. Consent Mechanism: For our EU and UK users, consent must be explicit. Our cookie prompts ensure that consent is clear, informed, and distinguishable from other matters and provided in an intelligible and easily accessible form. Users are not allowed to sign up until the consent is explicitly and proactively given. For more details on how we ensure compliance with GDPR & UKGDPR, please refer to our Terms & Conditions.
8. CCPA Compliance
8.1. CCPA Provisions
8.1.1. Right to Know: Users residing in California have the right to know what personal information is collected, used, shared, or sold. We provide clarity on this in our policy. To get any additional information users should reach out to hi@flawfood.com and follow the instructions given in the email.
8.1.2. Right to Delete: Californian users have the right to request the deletion of any personal information held about them, subject to certain exceptions. The mechanism is described in 7.1.2.
8.1.3. Right to Opt-Out: California users can opt-out of the sale of their personal data. Our platform does not engage in the sale of personal information, we uphold and respect this right.
8.1.4. Non-discrimination: In adherence with CCPA, users who exercise their privacy rights will receive no discriminatory treatment.
9. Data Protection Officer (DPO)
9.1. To ensure strict compliance and effective communication on data protection matters, we've appointed a Data Protection Officer. Any queries related to data protection can be addressed to the DPO at dennis@flawfood.com.
10. Updates on Regulatory Compliance
10.1. We commit to ongoing monitoring of data protection regulations across all regions we operate in. Any changes in the regulatory landscape will be promptly reflected in this policy to ensure unwavering compliance.
11. Review and Updates
11.1. This Cookies Policy will be reviewed periodically to ensure relevance and compliance with evolving regulations. The last review/update date of this policy is 01/08/2025.
12. International Data Transfers
12.1. As a globally operating entity, Flawfood may process data outside the European Union/European Economic Area. In such instances, we rely on recognized legal frameworks and safeguards, including the utilization of standard data protection clauses adopted by the European Commission. This ensures that your data remains protected to a standard compliant with EU and UK regulations. To understand the legal frameworks and safeguards we employ for international data transfers, please refer to our Data Processing Agreement (DPA).
13. Contacting us
If you have any questions about this Policy, please contact us at hi@flawfood.com.